Development of a home visit solution with a route- and appointment planning tool for patients with severe spasticity: A participatory design study

被引:1
|
作者
Petersen, Lena Skovgard [1 ,2 ]
Sorknaes, Anne Dichmann [3 ,4 ]
Nielsen, Helle Hvilsted [1 ,2 ,5 ]
Nielsen, Charlotte [6 ,7 ,8 ]
机构
[1] Odense Univ Hosp, Dept Neurol, JB Winslowsvej 4, DK-5000 Odense, Denmark
[2] Univ Southern Denmark, Inst Mol Med, Dept Neurobiol Res, Odense, Denmark
[3] Odense Univ Hosp, Svendborg Hosp, Internal Med & Emergency Dept M FAM, Odense, Denmark
[4] Univ Southern Denmark, Dept Clin Res, Odense, Denmark
[5] Univ Southern Denmark, Dept Clin Res, BRIDGE Brain Res Interdisciplinary Guided Excellen, Odense, Denmark
[6] Odense Univ Hosp, Dept Oral & Maxillofacial Surg, Odense, Denmark
[7] Odense Univ Hosp, Res Unit Plast Surg, Odense, Denmark
[8] Univ Southern Denmark, Fac Hlth Sci, Dept Clin Res, Odense, Denmark
关键词
assistive technologies; clinical decision-making; collaborative work practices and IT; modelling healthcare services; organisational change and IT; healthcare service innovation and IT; IT design and development methodologies; INTRATHECAL BACLOFEN THERAPY; TELEMEDICINE; SAFETY;
D O I
10.1177/14604582241270795
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
Objectives: This article describes how a home visit solution was developed in a co-design process between patients in treatment for severe spasticity, their caregivers and hospital nurses. The solution was developed using a participatory design approach and was based on the identified needs of the participants. Methods: We developed a home visit solution through an iterative process and a collective 'reflection-in-action' approach with patients, caregivers and healthcare professionals. Results: The study revealed the complexities of establishing new routines around home visits. The solution included a new workflow for the nurses and a new route and appointment planning tool. Conclusion: Through a participatory design approach, the users developed a home visit solution that minimised disruption to patients' daily lives and facilitated a dialogue between the nurses and the caregivers about the treatment and the patients' spasticity, which helped to adjust the treatment in line with the patient<acute accent>s needs.
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页数:14
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