Human-Robot Trust in the Age of Artificial General Intelligence: The Case of Care Robots

The world is aging as a whole; developed countries such as Japan have been experiencing falling birth rates and severe labor shortages at the same time. To address those issues, we can utilize new types of AI robots, in particular care robots; especially, Artificial General Intelligence (AGI) has the great potential to contribute to care industry. In the present paper we consider the benefits of care robots with AGI, and at the same time, the serious concerns for care robots with AGI that affect human-robot relationships, especially human-robot trust; to this end, we analyse various forms of human-robot trust. Based upon these, we finally propose ethical design principles to make robots more trustworthy and seamlessly integrated into human society.