A Qualitative Analysis of the Perceptions of Knowledge Management Practices in a Public Utility Organisation

被引:0
|
作者
Kadir, Irwan Kamaruddin Abd [1 ]
Zeinuddin, Aizat Syafiq [1 ,2 ]
Yunus, Alwi Mohd [1 ]
Rahman, Azmi Ab [1 ]
机构
[1] UiTM Selangor Branch, Coll Comp Informat & Math, Sch Informat Sci, Puncak Perdana Campus, Shah Alam 40150, Selangor, Malaysia
[2] TNB Fuel Serv Sdn Bhd, Level 16,Menara TM,Jalan Pantai Baharu, Kuala Lumpur 50672, Malaysia
关键词
knowledge management; supply chain; supply chain management; public utility organization; ADOPTION;
D O I
暂无
中图分类号
X [环境科学、安全科学];
学科分类号
08 ; 0830 ;
摘要
This study aims to determine what procurement professionals think are important and inspiring parts of an organisation's Knowledge Management (KM) plan. This study completed the indicated goal with one case study. Semi-structured interviews were used to collect data and analyse it using content analysis. The primary motivations for implementing Knowledge Management were managerial concern and dedication to a knowledgeable staff. This study found that respondents had average management expertise. The study also found that senior management should commit to comprehensive knowledge management methods and believed to commit to them to support worker empowerment. More resources are needed to train and teach Knowledge Management strategies to enhance commitment.
引用
收藏
页码:151 / 157
页数:7
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