Framework Guiding and Supporting Augmented Reality Implementation for Synchronized Communication

Effective communication is essential in the construction industry to ensure coordination and collaboration among stakeholders for successful project outcomes. However, traditional communication methods often fall short in meeting the industry's complex demands, often leading to delays, errors, and increased cost. This emphasizes the need for innovative communication solutions, including augmented reality (AR), to help improve communication practices in construction. By integrating virtual elements onto the real-world, AR enhances visualization, information sharing, and collaboration; these are some of the benefits of leveraging AR to ease communication challenges between project stakeholders in various locations. AR tools and applications include remote collaboration, virtual site visits, and real-time progress tracking. However, the successful adoption of AR in construction requires use-based guidance to inform users on effective AR utilization, including guidance on which tools may be feasible and beneficial in a given context. Previous studies exploring the use of AR as a communication tool have revealed different factors affecting the efficacy of using this technology. The objective of this paper is to build on the previously reported factors affecting the efficacy of AR for communication on live construction sites to create a guiding framework for implementation of technological tools and methods supporting successful AR implementation. This framework is developed based on rounds of modified Delphi panels that comprise panelists that have previous experience in using AR for communication, and panelists without experience with AR. In capturing both user types as Delphi panelists, the authors ensure that the developed framework is practitioner-friendly and can guide effective decision-making. This paper serves as a resource for site construction practitioners seeking to integrate augmented reality (AR) as an effective communication tool throughout the construction process. By offering a practical guiding framework, the paper facilitates the implementation of AR for interaction purposes between on-site and off-site personnel, reforming communication channels. Construction professionals can leverage AR technology to conduct inspections, address inquiries, and collaborate efficiently, bridging the gap between those physically present at the construction site and those working remotely. Within the framework presented in this paper, the implementation of AR is facilitated through a breakdown of each supporting tool, accompanied by specifications and considerations for their effective utilization in varying site conditions. By offering users a clear understanding of the specifications of each tool, such as their capabilities, features, and technical requirements, the framework empowers construction practitioners to make informed decisions tailored to their specific project needs, ensuring that practitioners can select the most suitable AR solutions for tasks like inspections, collaborative discussions, and problem-solving. This approach not only enhances the overall efficiency of communication but also maximizes the utility of AR technology in diverse construction scenarios, ultimately contributing to the successful integration of AR into the construction workflow.