Sustainable supply chain control strategies for the natural stone market

The natural stone market is an important component of the modern economy, with increasing demand driven by a growing population and urbanization. However, the industry faces a range of challenges related to supply chain risk management, including sourcing raw materials, transportation, and quality control. Effective risk management is crucial for the success of any business in this sector, as it helps to minimize losses, maintain quality, and ensure timely delivery of products to customers. This paper proposes the use of a flexible decision-making approach to classify major risks and identify effective mitigation strategies for order management in the natural stone market. The proposed method considers multiple criteria, including financial, operational, and mitigation factors, to develop a comprehensive risk assessment framework that can be used to optimize control processes. By implementing the proposed framework, stakeholders in the natural stone market can improve their risk management capabilities and enhance their competitive advantage in the global market. The framework can help to identify the most critical risks and prioritize mitigation strategies, resulting in a more efficient and effective supply chain management system. This paper presents a real case study of a Brazilian company, which illustrates the practical application of the proposed methodological framework in the natural stone market, highlighting its effectiveness in identifying and mitigating risks related to stone slabs transportation network. The insights gained from this case study have potential for application across various industries facing analogous challenges in managing risks within their supply chains. Copyright (c) 2024 The Authors.