ANALYSIS AND EVALUATION OF THE EFFICIENCY OF THE TRANSPORT PROCESS IN A PRODUCTION COMPANY

The transport process is one of the key processes in a manufacturing company, therefore its measurement and assessment of effectiveness are very important. An important assumption of a manufacturing company should be to increase the efficiency of the process, and then maintaining efficiency at the established, acceptable level. The efficiency of transport processes is influenced by a number of factors that need to be analyzed to have an idea of the current effectiveness of the examined process. An increase in the level of efficiency of transport processes is possible by making decisions based on analyses. The article discusses the analysis of the efficiency of the transport process in the researched production company using comparative analysis of measures used to assess transport processes. The transport process was analyzed in the context of efficiency in the years 2013-2022 based on an interview with the owners of the surveyed enterprise and the person responsible for transport in the surveyed enterprise. The information obtained was the basis for calculating the indicators of the enterprise's transport process, and a formula for assessing the overall effectiveness of the transport process was proposed, which made it possible to outline benchmark indicators on the basis of which the enterprise could consider a given process as effective or ineffective. Thanks to the obtained results, it was possible to fully assess the effectiveness of the transport process from the point of view of the surveyed company, which is particularly important from the perspective of the transport costs incurred and the level of customer service.