Objectives To describe a population health-based program to support employee and dependent mental health and learn from engagement trends.Methods Retrospective analysis of a program utilizing an assessment of mental health risk. For scoring "at risk," a Care Concierge is offered to connect users with resources.Results Participation was offered to 56,442 employees and dependents. Eight thousand seven hundred thirty-one completed the assessment (15%). Of those, 4,644 (53%) scored moderate or higher. A total of 418 (9%) engaged the Care Concierge. Factors that negatively influenced the decision to engage care included bodily pain, financial concerns. Positive influences were younger age, high stress, anxiety, PTSD and low social support.Conclusion Proactive assessment plus access to a Care Concierge facilitates mental healthcare utilization. Several factors influence likelihood to engage in care. A better understanding of these factors may allow for more targeted outreach and improved engagement.
机构:
Western Univ, Phys Therapy & Surg, London, ON, Canada
St Josephs Hlth Ctr, Hand & Upper Limb Ctr, Clin Res Lab, London, ON, Canada
McMaster Univ, Rehabil Sci, Hamilton, ON, CanadaMcMaster Univ, Sch Rehabil Sci, Hamilton, ON, Canada
MacDermid, Joy C.
CANADIAN JOURNAL OF PSYCHIATRY-REVUE CANADIENNE DE PSYCHIATRIE,
2018,
63
(12):
: 834
-
841
机构:
Northwestern Univ, Dept Psychiat & Behav Sci, Sch Med, Evanston, IL 60208 USA
Northwestern Med Med Grp, Well Being, Evanston, IL 60208 USANorthwestern Univ, Dept Psychiat & Behav Sci, Sch Med, Evanston, IL 60208 USA