PROPOSAL FOR IMPROVING THE MATURITY OF KNOWLEDGE MANAGEMENT IN CONFESSIONAL EDUCATION NETWORKS

This study focuses on the practical application of knowledge management in Confessional Teaching Networks in Belo Horizonte, MG. The main objective of this study is to propose improvement strategies to raise the level of knowledge management maturity, with the potential to boost the institutional performance and educational impact of these organizations. We sought to identify and analyze the current level of KM maturity in such institutions, in addition to proposing practical improvements based on the results obtained. In the methodological development, an online survey was applied, whose data were analyzed according to the KaiserMeyer-Olkin (KMO), Cronbach's Alpha and Pearson's r criteria, together with the p-value, guaranteeing the dimensionality, reliability and validity of the results. After the evaluation, it was revealed that the networks are at KM maturity level 3, corresponding to an initial stage, in which the importance of knowledge is recognized, and a more effective management begins to be sought. Some improvement proposals presented in this article can serve as a guide for institutions that aim to optimize knowledge management and, consequently, increase its impact and effectiveness.