Contributions of Data Science to Digital Government Research Contributions of Data Science to Digital Government Research

In this study we reflect on the past ten years of data-driven research in the field of digital government in order to understand how researchers have embraced Data Science (DS) to enhance knowledge about digital government research and practices. Using a total of 248 unique articles, we conducted a systematic literature review. We found that applications of DS methods have been increasing and the ways in which DS methods are applied have been evolving. Some DS methods were more frequently used to accomplish specific types of outcomes. Although description is the major purpose of using DS methods, we found active efforts to engage in predictive modeling and tool development. We conclude the paper by discussing how DS contributes to digital government research and practices.