The Model of Worker's Quality of Life During Covid-19 Pandemic: The Role of Perceived Organizational Support (POS), Digital Literacy, Covid-19-Related Workplace Policy, Quality Culture, and Safety Culture

The quality of life (QoL) of workers during the Covid-19 pandemic is an important issue that must be considered. Unfortunately, research related to the QoL of workers during the Covid-19 pandemic for the non-health sector is still very limited. Moreover, no one has comprehensively investigated QoL involving not only the perceived threat of Covid-19, Covid-19-related workplace policy, and job insecurity but also digital literacy, perceived organizational support (POS) during Covid-19, quality culture, and safety culture. Therefore, to fill the gap in the literature, this study studied QoL by involving perceived threat of Covid-19, Covid-19 related workplace policy, job insecurity, digital literacy, POS, quality culture, and safety culture. Quantitative research method was carried out in this research. Data collection was conducted through an online survey. The research respondents were 181 non-health sector workers in Indonesia. SEM-PLS was used as an analytical tool. The results showed that QoL was directly and positively affected by POS and safety culture. In addition, QoL was also indirectly affected by Covid-19-related workplace policy, quality culture and safety culture by post. However, several factors, namely the perceived threat of Covid-19, job insecurity, and digital literacy did not have a significant effect on the QoL of non-health sector workers during the Covid-19 pandemic. In addition, this research also found that quality culture did not affect Covid-19 related workplace policy and job insecurity. The perceived threat of Covid-19 was not affected by the Covid-19-related workplace policy and safety culture. Job insecurity was affected by the perceived threat of Covid-19. Purpose-This study studied QoL of workers in the non-health sector by involving perceived threat of Covid-19, Covid-19 related workplace policy, job insecurity, digital literacy, POS, quality culture, and safety culture. Methods-Quantitative research method was carried out in this research. Data collection was conducted through an online survey. The research respondents were 181 non-health sector workers in Indonesia. SEM-PLS was used as an analytical tool. Conclusion-QoL was directly and positively affected by POS and safety culture. QoL was also indirectly affected by Covid-19-related workplace policy, quality culture and safety culture by post. However, several factors, namely the perceived threat of Covid-19, job insecurity, and digital literacy did not have a significant effect on the QoL of non-health sector workers during the Covid-19 pandemic. In addition, this research also found that quality culture did not affect Covid-19 related workplace policy and job insecurity. The perceived threat of Covid-19 was not affected by the Covid-19-related workplace policy and safety culture. Job insecurity was affected by the perceived threat of Covid-19. Implications-The findings of this research can be used as an input for developing an intervention strategy in order to improve QoL of workers in the non-health sector. Limitations-This research was only conducted in Indonesia. In order to generalize the findings, it should be tested in other contexts than Indonesia.