PREVENTING USER-INTERFACE DISASTERS

被引：2
|
作者：
MOLICH, R
机构：
[1] Bultica Forsikring A/S, DK-2750
来源：
BEHAVIOUR & INFORMATION TECHNOLOGY | 1994年 / 13卷 / 1-2期
关键词：
COST-EFFECTIVENESS; INTERFACE EVALUATION; USABILITY PROBLEMS; DISCOUNT USABILITY ENGINEERING; EXAMPLES OF USABILITY PROBLEMS;
D O I：
10.1080/01449299408914594
中图分类号：
TP3 [计算技术、计算机技术];
学科分类号：
0812 ;
摘要：
This article defines a quantitative goal that is cheap to measure for the usability of a business application system for casual users. The article also describes a cost-effective method for attaining the goal. The goal is to eliminate all user interface disasters (UIDs) in a given system. UIDs are usability problems that seriously annoy users, or prevent them from accomplishing their work without help from a human being. The method consists of series of simple user tests without audio or video recording, and with little analysis after each user test. The article concludes by describing Baltica's results of applying the method to a medium-size business application for casual users.
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页码：154 / 159
页数：6
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