Global brand equity model: combining customer- based with product-market outcome approaches

Purpose - There is a growing interest in brand formation and brand valuation among global firms today, but global marketers typically ignore one of the key factors of brand building - corporation ability association (CAA). This paper aims to explore the structural relationship between CAA and consumer-based brand equity variables and its product-market outcomes. Design/methodology/approach - Utilizing Aaker and Keller's theoretical framework of brand equity, this paper develops a brand equity model combining customer-based brand equity with product-market outcome approaches. A set of scales are developed and tested on a national sample of Chinese consumers. Findings - The data provide support for ten of the 12 hypotheses. The results indicate that CAA is an important factor in building and preserving brand equity. CAA and brand awareness have impact on quality perception, which has positive impact on brand resonance, brand extensibility, and price flexibility. Brand resonance has positive influence on brand extensibility and the intention to repurchase. Practical implications - For global marketers operating in China, brand equity is a cultural market-based asset and global companies must focus on building corporation ability association in China in order to enjoy the substantial competitive and economic advantages provided by brand equity. Theoretically, the proposed brand equity model is an extension of the model proposed by Keller. Originality/value - For the first time, CAA is integrated into fhe brand equity model. This may provide a theoretical base for further research in the endorsement role of company ability in brand equity building.