DOES STUDENT SATISFACTION DEPEND ON THE ACTUAL QUALITY OF THE FACULTY OR ON THE PERCEPTION OF THE STUDENT? COMPARATIVE ANALYSIS BETWEEN PUBLIC AND PRIVATE FACULTIES

The aim of this study is to determine student satisfaction in relation to public and private universities. The study is correlational, and was carried out in Granada, at the University School of Education of La Inmaculada and at the Faculty of Education. 111 students from both faculties completed a questionnaire about student satisfaction. The main results of this study show that despite there not being significant differences in the overall mean, there were differences in some aspects as the private university students were more satisfied with respect to professional skills, and admininistrative service than the public university students who obtained higher scores in satisfaction with the atmosphere of the faculty and of the library.