Exploring the Influencing Factors of Judicial Personnel's Information System Usage and Job Performance from the Perspectives of Task-Technology Fit

Like many other organizations, the Judicial Yuan has invested enormous amounts of capital in information technology infrastructure and information systems to boost staff job performance. To understand the relationship between individual performance and task fitness, this study incorporates Task-Technology Fit Theory and outcome expectation from Social Cognitive Theory, along with concepts of self-efficacy, condition facilitation, and organizational cohesiveness to propose a model to explore factors impacting judicial personnel's job performance. To develop more suitable research model and questionnaires, in-depth interviews were conducted with nine High Court and District Court officers. Content analysis results were used to adjust the research model and enhance the measurement items. A questionnaire survey was then administered, resulting in 138 valid responses. Results find that task-technology fit and outcome expectation have a significant impact on judicial personnel's job performance, task characteristics, and technology characteristics, while individual characteristics (adaptability) indirectly affect job performance through task-technology fit. Meanwhile, system self-efficacy and technology facilitating conditions indirectly affect job performance through outcome expectation.