An Empirical Study on Stakeholder Management of Post-disaster Reconstruction Based on Interpretation System

Purpose: Recently natural disasters frequently occur all over the world. However, the stakeholder management of post-disaster reconstruction is often a neglected field because of its particularity. This study investigates a model of stakeholder management for managers in post-disaster reconstruction project. Design/methodology/approach: Based on the interpretation system model, this study makes a deep analysis of the stakeholder management of post-disaster reconstruction with the case of reconstruction project in Wenchuan. Findings: The results reveal that the managers should take divergent actions to collect data of stakeholders in different situations. The discovering mode is suitable in a simple stakeholder environment and the undirected viewing mode is suitable in a relatively complex environment. Practical implications: This paper establishes a scientific archived management report of the stakeholders in Wenchuan reconstruction project to provide the suggestions and the experiences for the future projects Originality/value: Past stakeholder management models are not suitable in reconstruction project because of its particularity. This study takes interpretation system as a new model for stakeholder management in reconstruction project, allowing managers to take the optimal actions in different stakeholder environment.