Performance management practices, employee attitudes and managed performance

被引:12
|
作者
Kagaari, James [1 ]
Munene, John C. [2 ]
Ntayi, Joseph Mpeera [2 ]
机构
[1] Kyambogo Univ, Kampala, Uganda
[2] Makerere Univ, Sch Business, Kampala, Uganda
关键词
Performancemanagement systems; Employee attitudes; Universities; Developing countries; Uganda;
D O I
10.1108/09513541011067683
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
Purpose - The purpose of this paper is to establish the relationship between performance management practices, employee attitudes and managed performance. Design/methodology/approach - Using a disproportionate stratified purposive approach, a sample of 900 employees was drawn from four public universities in Uganda. Findings - The paper reveals that performance management practices and employee attitudes are crucial for achievement of managed performance in public universities. Research limitations/implications - This was a cross-sectional study that inherently has common method biases. Such biases could be minimised with replication of the study using a longitudinal study approach that would also unearth all salient issues that could have remained untouched. Practical implications - The paper emphasises the need for public universities to institutionalise result-oriented relationships and adapt in the external hyper changing environment. Originality/value - The paper calls for a new approach to managing employees in public universities with increasing demand for university education and stakeholder interests in delivery of cost-effective quality services.
引用
收藏
页码:507 / +
页数:25
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