The Effect of Demographics on Job Satisfaction: A Study of Hotel Managers in Turkey

被引：10
|
作者：
Ozturk, Ahmet Bulent [1 ]
Hancer, Murat [2 ]
机构：
[1] Cent Florida Univ, Rosen Coll Hospitality Management, 9907 Univ Blvd, Orlando, FL 32819 USA
[2] Oklahoma State Univ, Sch Hotel & Restaurant Adm, Stillwater, OK 74078 USA
来源：
INTERNATIONAL JOURNAL OF HOSPITALITY & TOURISM ADMINISTRATION | 2011年 / 12卷 / 03期
关键词：
demographic characteristics; job satisfaction; middle-level hotel managers; Turkey;
D O I：
10.1080/15256480.2011.590735
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
This study examined the relationship between selected demographic characteristics of middle-level hotel managers in Turkey and five selected job satisfaction dimensions (degree of satisfaction with the work, coworkers, supervision, financial compensation, and promotion opportunities). In addition, the relationship between job satisfaction dimensions and the middle-level hotel managers' overall job satisfaction level was analyzed. The study sample consists of 103 middle-level hotel managers (all Turkish nationals) in 17 rated four-and five-star hotels in Kusadasi, Turkey. Study findings indicate significant differences between managers in various demographic categories and their levels of job satisfaction. Overall, the data revealed that financial compensation, promotion opportunities, and supervision most significantly impacted middle-level hotel managers' overall job satisfaction levels.
引用
收藏
页码：189 / 201
页数：13
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