Knowledge management system for Thai small and medium-sized enterprises

被引：6
|
作者：
Nupap, Soontarin [1 ]
Chakpitak, Nopasit [1 ]
Neubert, Gilles [2 ]
Tra-Ngarn, Yuthana [3 ]
机构：
[1] Chiang Mai Univ, Coll Arts Media & Technol, 239 Huaykaew Rd, Chiang Mai 50200, Thailand
[2] Ecole Super Commerce, UMR5600, F-42009 St Etienne, France
[3] Mae Fah Luang Univ, Sch Informat Technol, Chiang Rai 57100, Thailand
来源：
INTERNATIONAL JOURNAL OF INNOVATION AND LEARNING | 2016年 / 19卷 / 02期
关键词：
small and medium-sized enterprises; SMEs; economic growth; economic crisis; human resource management; HRM; knowledge management systems; business process reengineering; BPR; enterprise resource planning; ERP; new product development; NPD; joint application development; JAD; personal alignment; information technology; innovation;
D O I：
10.1504/IJIL.2016.074467
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
Small and medium-sized enterprises (SMEs) have a significant effect on national economic growth. Since the 2007 economic crisis, approximately 90% of SMEs have addressed many problems all over the world; therefore, knowledge management system (KMS) was utilised to help reduce the burden of SMEs. Here, we have implemented the KMS on three SMEs in Thailand, which has integrated business process reengineering (BPR), enterprise resource planning (ERP), new product development (NPD), and joint application development (JAD) concepts. The significant success in personnel alignment, processes, IT, and product development was achieved.
引用
收藏
页码：150 / 168
页数：19
相关论文
共 50 条
  • [1] Knowledge management in small and medium-sized enterprises
    Bodrow, Wladimir
    [J]. Knowledge Enterprise: Intelligent Strategies in Product Design, Manufacturing, and Management, 2006, 207 : 41 - 53
  • [2] Knowledge management in small and medium-sized enterprises
    Chan, Ivy
    Chao, Chee-Kwong
    [J]. COMMUNICATIONS OF THE ACM, 2008, 51 (04) : 83 - 88
  • [3] The Benefits of Knowledge Management in Small And Medium-Sized Enterprises
    Edvardsson, Ingi Runar
    Durst, Susanne
    [J]. WORLD CONGRESS ON ADMINISTRATIVE AND POLITICAL SCIENCES, 2013, 81 : 351 - 354
  • [4] EVALUATION OF KNOWLEDGE MANAGEMENT IN SMALL AND MEDIUM-SIZED ENTERPRISES
    Kulej-Dudek, E.
    [J]. POLISH JOURNAL OF MANAGEMENT STUDIES, 2013, 8 : 167 - 173
  • [5] Knowledge Management in Small- and Medium-Sized Enterprises
    DiPasquale, Joanna
    McInerney, Claire
    [J]. JOURNAL OF INFORMATION & KNOWLEDGE MANAGEMENT, 2010, 9 (04) : 341 - 353
  • [6] The Knowledge Management of Small and Medium-sized Enterprises: Strategies and Methods
    Yin Xia
    [J]. PROCEEDINGS OF THE TWELFTH WEST LAKE INTERNATIONAL CONFERENCE ON SMALL & MEDIUM BUSINESS (WLICSMB 2010), 2011, : 77 - 81
  • [7] An Integrated Framework for Knowledge Management in Small and Medium-sized Enterprises
    Gao Yan
    [J]. PROCEEDINGS OF THE ELEVENTH WEST LAKE INTERNATIONAL CONFERENCE ON SMALL & MEDIUM BUSINESS, 2010, : 35 - 38
  • [8] Salary Management System for Small and Medium-sized Enterprises
    Zhang Hao
    Xu Guangli
    Zhang Yuhuan
    Lei Yilong
    [J]. INTERNATIONAL CONFERENCE ON APPLIED PHYSICS AND INDUSTRIAL ENGINEERING 2012, PT C, 2012, 24 : 2255 - 2260
  • [9] INTEGRATED MANAGEMENT SYSTEM (IMS) IN SMALL AND MEDIUM-SIZED ENTERPRISES
    Ciobanu, Mircea
    [J]. METALURGIA INTERNATIONAL, 2010, 14 : 27 - 32
  • [10] Measures on Effective Implementation of Knowledge Management in Small and Medium-sized Enterprises
    Pan Fanglian
    Guan Peilan
    [J]. PROCEEDINGS OF THE 4TH CONFERENCE ON SYSTEMS SCIENCE, MANAGEMENT SCIENCE AND SYSTEMS DYNAMICS, SSMSSD10, VOL 3, 2011, : 107 - 113
12345