WAITING AS A DETERMINANT OF STORE IMAGE AND CUSTOMER SATISFACTION: A LITERATURE REVIEW

被引：0
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作者：
Kakava, Nicholas Z. [2 ]
Erasmus, Alet C. [1 ]
机构：
[1] Univ Petoria, Dept Consumer Sci, Pretoria, South Africa
[2] Chinhoyi Univ Technol, Sch Business Sci & Management, Chinhoyi, Zimbabwe
来源：
JOURNAL OF FAMILY ECOLOGY AND CONSUMER SCIENCES | 2012年 / 40卷
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中图分类号：
C [社会科学总论];
学科分类号：
03 ; 0303 ;
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页码：99 / 113
页数：15
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