APPLICATION OF SOLUTION FOCUSED BRIEF THERAPY TECHNIQUES IN A HELPLINE SERVICES

The paper discusses the experience of using Solution focused brief therapy in the practice of telephone counseling. It considers a theoretical analysis of the possibilities and limitations of this approach in the helpline, a typical structure of a single telephone consultations, the perculiarities of work with the subscribers with different types of motivation. Several cases of telephone counseling are described to illustrate the application of Solution focused brief therapy on a helpine services.