THE SERVICE-DRIVEN SERVICE COMPANY

被引：1
|
作者：
SCHLESINGER, LA
HESKETT, JL
机构：
来源：
HARVARD BUSINESS REVIEW | 1991年 / 69卷 / 05期
关键词：
D O I：
暂无
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
引用
收藏
页码：71 / 81
页数：11
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