THE CONCEPTUAL DIMENSION OF KNOWLEDGE-INTENSIVE BUSINESS SERVICES (KIBS) AS A KEY FACTOR FOR INNOVATION

The relevance of knowledge and innovation in modern economies reinforces the interest of researchers in analyzing studies on KIBS, Business with Knowledge Intensive Use in several countries, with emphasis on Europe. The purpose of this paper, an integral part of doctoral study in management is to identify concepts and dimensions that researchers based their investigations. The literature review conducted for this study was done with use of bibliometric analysis using the SCOPUS database during the period 2000-2014, setting up an exploratory qualitative study. In this sense, the main results of the study indicate reflections generated with readings, creating a new direction for understanding the conceptual definition of KIBS, being perceived as promoters of innovation and generating changes that rely heavily on tacit knowledge embedded in employees as well as codified knowledge, which is both inlet and outlet. The dimensions found in this study were considered as key dimensions, namely: (i) knowledge (ii) innovation, (iii) space; (iv) generation of wealth and qualification of persons and (v) institutional.