The adequacy of an inter-organizational information system model for domotics service innovation in the building sector

The flexibility of SMEs that largely constitute the building sector is one of the key elements to enable the building industry to address the financial crisis that began in 2007. Therefore, in order to achieve a recovery in the sector, this study based on empirical research analyzes the factors that allow adaptation of interorganizational information systems (IOIS) for domotics service innovation in the building sector. The main findings from this study allow us to conclude four ways in which the IOIS might contribute to service innovation in the building sector. The final purpose is to improve management in the interrelations between different agents to undertake more complex building projects, contributing in par ticular to improve the quality of housing.