PATIENTS SATISFACTION SURVEY - A REVIEW OF INPATIENT ATTITUDES TOWARDS CARE DURING A 12-MONTH PERIOD

被引：0
|
作者：
GAY, S
BRADSHAW, K
OBOURKE, T
CHUAH, Y
PROBERT, C
MAYBERRY, J
机构：
[1] Leicester General Hospital, Leicester LE5 4PW, Gwendolen Road
来源：
JOURNAL OF THE ROYAL SOCIETY OF HEALTH | 1993年 / 113卷 / 03期
关键词：
D O I：
10.1177/146642409311300305
中图分类号：
R1 [预防医学、卫生学];
学科分类号：
1004 ; 120402 ;
摘要：
In order to assess the value of medical and nurse team meetings in a programme designed to improve the quality of care given on a general medical ward, a 33% sample of recent in-patients was asked to complete a questionnaire about the quality of care that they received from doctors and nurses. Regular meetings were convened to respond to criticisms and improve overall care. During the year of the programme there was no significant change in the quality of care as perceived by patients and it is clear that this approach to improving care is ineffective.
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页码：121 / 123
页数：3
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