CONFLICT STYLES AS INDICATORS OF BEHAVIORAL-PATTERNS IN INTERPERSONAL CONFLICTS

被引:42
|
作者
VOLKEMA, RJ [1 ]
BERGMANN, TJ [1 ]
机构
[1] UNIV WISCONSIN,DEPT BUSINESS ADM,EAU CLAIRE,WI 54701
来源
JOURNAL OF SOCIAL PSYCHOLOGY | 1995年 / 135卷 / 01期
关键词
D O I
10.1080/00224545.1995.9711395
中图分类号
B84 [心理学];
学科分类号
04 ; 0402 ;
摘要
Relationships were examined between the assertiveness and cooperativeness dimensions of conflict styles, as determined by the Thomas-Kilmann Conflict MODE Instrument, and the specific behaviors, as identified through a situational conflict questionnaire, used by American business school students in a recent interpersonal conflict. The results suggest that preferences for assertiveness are reflected in both strategic and tactical use of behaviors, whereas cooperativeness is associated with last-choice behaviors.
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页码:5 / 15
页数:11
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