Innovative Work and Citizenship Behaviors from Information Technology Professionals: Effects of Their Psychological Contract

被引:17
|
作者
Newton, Sandra [1 ]
Blanton, J. [2 ]
Will, Richard [3 ,4 ]
机构
[1] Sonoma State Univ, Sch Business & Econ, Business Dept, Rohnert Pk, CA 94928 USA
[2] Univ S Florida, Coll Business, Dept Informat Syst & Decis Sci, Management Informat Syst, Tampa, FL 33620 USA
[3] Univ S Florida, Informat Syst, Tampa, FL 33620 USA
[4] Jimmy Carter Natl Hist Site, Educ Program Design & Implementat Multimedia Appl, Plains, GA 31780 USA
关键词
human capital; IS personnel; IT management; IT professional; organizational effectiveness; organizational innovation;
D O I
10.4018/irmj.2008100102
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
Little is known about the effects of the level of fulfillment of the IT professional's psychological contract on their innovative work and organizational citizenship behaviors. Using psychological contract and social information processing theories, this article proposes to answer the research question: How does the level of fulfillment of the IT professionals' psychological contract affect their organizational citizenship and innovative work behaviors? Survey data were collected from 209 IT professionals using groupadministered paper and online surveys. Results show positive relationships with the level of fulfillment of the IT professional's psychological contract and their innovative work behavior, as well as four of their organizational citizenship behaviors, specifically loyalty, advocacy participation, obedience, and functional participation. Extending the body of knowledge, the dimensional approach of the psychological contract was used resulting in the scope, focus, and tangibility dimensions being the most significant predictors of the organizational behaviors.
引用
收藏
页码:27 / 48
页数:22
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