A LEARNING ORGANIZATION PERSPECTIVE ON TRAINING - CRITICAL SUCCESS FACTORS FOR INTERNET IMPLEMENTATION

This paper argues that training is a critical success factor for the implementation of the Internet in organizations. Given the Internet's potential for transforming organizations, it is imperative that we develop training that goes beyond the teaching of Internet skills and instead enables trainees to become active participants in the strategic planning process. This perspective on training is termed the learning organization perspective. A number of conceptual areas are suggested as relevant to the development of the necessary training and the associated theoretical perspective. It is hoped that this initial articulation of the critical role of training will provide the impetus for others to expand on the perspective and its actual implementation in organizations.