Technology Adoption in Troubled Times: A Cloud Computing Case Study

Timely Technologies Corp. (TT) is a $200+ million revenue company that has not yet emerged from the great recession of 2008. Once a $750 million revenue company with nearly 5,000 employees (including over 100 IT professionals), the company has been forced to cut its workforce to just over 2,000 employees. Reductions have included all administrative functions, some production capacity and its IT department. Throughout a long series of quarterly losses, the company has constantly been challenged to weigh accounting and other information needs against costs of gathering that information as it identifies the most efficient cost reductions. This case explains how basic economic factors have impacted the company's choices with regard to IT and its access to accounting and other operating data.