Digital Technologies and the Modernization of Public Administration

The paper addresses issues related to the impact of information and communication technologies in the sphere of public administration that lead to rapid and multiple transformations. The fundamental objective of the paper was to highlight the role of digitization in the governance process as a generating element of public value. We have developed the concept of e-government, which has the effect of modernizing central and local public administrations to deliver public services to citizens and to business environment in an integrated, transparent and secure manner. In deeper research, we analyzed the E-Governance Development Index (EDGI) at European Union level and highlighted Romania's position, which is below the European Union average and hence the need to accelerate the digitization process for a faster and more sustainable development. Another relevant indicator was the Digital Economy and Society Index (DESI), which looks at the evolution of the EU member states in five main dimensions: connectivity, human capital, internet use, digital technologies integration, digital public services. The investigative method was the documentary and comparative analysis of data and information on the role of information and communication technologies provided by reports, statistics, and specialized articles available on the EU websites. We have also highlighted the strategic development lines of the government, which in our country are reflected in the following: Providing improved public services through the use of e-government, Promoting the adoption of eGovernment services, Optimizing the use of ICT in governmental operations.