Benchmarking and the knowledge industry: a case study

被引：0
|
作者：
Maciel Filho, Adalberto Rego [1 ,2 ,3 ]
de Aquino, Miriam Cunha [4 ]
Sales, Nayade Kennedy [5 ]
机构：
[1] Univ Pernambuco, Fac Ciencias Adm Pernambuco, Recife, PE, Brazil
[2] Univ Penn, Ciencia Reg, Philadelphia, PA 19104 USA
[3] New Sch Social Res New York, Econ, New York, NY 10003 USA
[4] Univ Fed Pernambuco UFPE, Dept Ciencia Informacao, Recife, PE, Brazil
[5] Univ Pernambuco, Fac Ciencias Adm Pernambuco, Recife, PE, Brazil
来源：
PERSPECTIVAS EM CIENCIA DA INFORMACAO | 2016年 / 21卷 / 02期
关键词：
Knowledge Industry Libraries; Benchamarking; Public policy;
D O I：
10.1590/1981-5344/2730
中图分类号：
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号：
1205 ; 120501 ;
摘要：
Case study of the knowledge Industry Libraries (IDCs) owned by the Industrial Social Service System (Sesi) located in Alagoas (25), Paraiba (10), Pernambuco (18), Rio Grande do Norte (10), specifically the ones located in public areas, aiming to investigate their performance and present opportunities to increase attendance by using benchmarking. It includes a literature review of national projects that use benchmarking, as well as, other studies that discuss and examine this procedure. In order to analyze the data, two indices were created: the municipal scope and efficiency, relating the attendance to IDCs to the population at school age (PIE) of each municipality and to monthly working hours respectively. Eight stages are suggested to perform a benchmarking policy for IDCs based on existing preconditions in the system composed by approximately 275 units. This policy could be also applied to the municipal public library system.
引用
收藏
页码：215 / 236
页数：22
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