INFORMATION-SYSTEMS DESIGN - AN EMPIRICAL-STUDY OF FEEDBACK EFFECTS

被引：3
|
作者：
HUMBLE, JE
KEIM, RT
HERSHAUER, JC
机构：
[1] Arizona State University, Tempe, AZ
来源：
BEHAVIOUR & INFORMATION TECHNOLOGY | 1992年 / 11卷 / 04期
关键词：
D O I：
10.1080/01449299208924342
中图分类号：
TP3 [计算技术、计算机技术];
学科分类号：
0812 ;
摘要：
Feedback is an important component of any dynamic system, and should receive attention as a design issue in information systems. The study presents a model which shows the function of feedback in management information systems. The potential effect of task-specific feedback on the judgement of the decision-maker is tested empirically. Both the model and empirical results provide guidance about the role of feedback in information systems design. Empirical results demonstrate that there remains a strong bias towards overconfidence even with feedback. However, the presence of immediate feedback does lower confidence and raise decision quality.
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页码：237 / 244
页数：8
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