MANAGING SERVICE ORGANIZATIONS THROUGH DUAL STRUCTURES

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作者：

MILLS, PK

SKIVINGTON, KD

机构：

来源：

MANAGEMENT OF SERVICE OPERATIONS: PROCEEDINGS OF THE OPERATIONS MANAGEMENT ASSOCIATION ANNUAL INTERNATIONAL CONFERENCE | 1988年

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中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

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页码：173 / 182

页数：10

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