An Extended Model of E-Government Adoption by Civil Servants in Greece

被引：7

作者：

Karavasilis, Ioannis ^{[1
]}

Vrana, Vasiliki G. ^{[2
]}

Zafiropoulos, Kostas ^{[1
]}

机构：

[1] Univ Macedonia, Dept Int & European Studies, Thessaloniki, Greece

[2] Technol Educ Inst Cent Macedonia, Dept Business Adm, Serres, Greece

来源：

INTERNATIONAL JOURNAL OF ELECTRONIC GOVERNMENT RESEARCH | 2016年 / 12卷 / 01期

关键词：

Awareness; DOI; E-Government Services; Perceived Behavioural Control; Perceived Risk; Personal Innovativeness; SEM; TAM; TAM2; Trust in Government;

D O I：

10.4018/IJEGR.2016010101

中图分类号：

G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];

学科分类号：

1205 ; 120501 ;

摘要：

E-government in Greece lacks a customer-centric view in its implementation. Government is driving its development agenda and investment on electronic services without measuring what increases customers' willingness to adopt offered services. The study has taken a lead in understanding the factors that affect e-government adoption by teachers in Greece. It uses constructs from the Technology Acceptance Model (TAM), the theoretical extension of the TAM (TAM2), Diffusion of Innovation (DOI) and integrates the constructs of perceived behavioral control, trust in e-government, perceived risk, personal innovativeness and awareness in a model. The validated model offers a starting point for the investigation of factors affecting the adoption of e-government services and can be extended by using domain-specific constructs to fit all Greek governmental organizations.

引用

页码：1 / 23

页数：23

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